Refund Policy
Effective Date: 1 January 2026 · SYSVORA SYSTEMS
1. Free Trial
Every new organization that registers on WaqfDesk receives a 14-day free trial with full access to all features on your selected plan. No payment is required during the trial period. We encourage you to thoroughly evaluate the software before subscribing.
2. Refund Eligibility
Eligible for Refund
Refund requests made within 7 days of your first subscription payment. Full amount will be refunded to the original payment method within 5–7 business days.
Not Eligible for Refund
- Refund requests made more than 7 days after payment.
- Subsequent monthly renewals (only the first payment is refundable).
- Accounts suspended for violating Terms of Service.
- Requests due to non-usage — please use the free trial to evaluate.
3. How to Request a Refund
- 1
Email us at sysvorasystems@gmail.com with subject line: "Refund Request — [Your Organization Name]"
- 2
Include your registered email address, organization name, and reason for the refund request.
- 3
Our team will review your request and respond within 2 business days.
- 4
Approved refunds will be processed within 5–7 business days to your original payment method.
4. Cancellation
You can cancel your WaqfDesk subscription at any time by contacting us. On cancellation:
- • Your account will remain active until the end of the current billing period.
- • No further charges will be made after cancellation.
- • You can export all your data before your account closes.
- • Data is retained for 90 days after cancellation before permanent deletion.
5. Plan Changes
- • Upgrades take effect immediately. The price difference is charged on the next billing date.
- • Downgrades take effect at the start of the next billing cycle. No partial refund for the current period.
Questions?
SYSVORA SYSTEMS
Vadodara, Gujarat, India
Email: sysvorasystems@gmail.com
Phone: +91 97247 20077
Response time: within 2 business days